Our contact information:

By Mail:
Ideal Entertaining & Gifts
911 Central Ave., Box 241
Albany, NY 12206-1304

Phone:
518 451-9895 (7:00am-7:00pm EST)

If you do not reach us, please leave a message and we will get back to you promptly.

infoforgifts@yahoo.com

Shipping Policy:

We assure you that your order will be quickly processed for safe delivery. At this time we do not ship outside of the 48 contiguous United States. We will ship via UPS Ground, USPS Priority Mail or FedEx Ground, whichever will ensure prompt and efficient shipment.

Please see chart below for shipping charges.

Shipping

* Shipping charges do not apply to qualified drop-ship bulk or commercial orders. Please contact us via the email address or phone number above to discuss bulk or commercial orders and shipping charges.

See UPS Ground Map below for a typical ground transit time. If you choose to ship other than standard ground, please email or call us for calculated ship rates and time.

Once your order is received, shipping usually occurs as stated on item pages either in 2-3 business days or 5-10 business days. Payment is processed at shipping. Your order should arrive 1-5 business days after ship date depending on destination.

UPS Ground Map


Sales Tax:

New York State residents are required to pay an 8.0% sales tax on all merchandise and shipping charges.

Returns and Refund Policy:

We want you to be fully satisfied with your order from Ideal Entertaining & Gifts. For that reason we are happy to accept returns of unused items. Please see the following instructions:

  • Please notify us of your intention to return via email or by phone within 30 days of receipt of your order. Returns will not be accepted after 30-days. Returns without prior notification will not be accepted. Please phone 518-451-9895 or email us at infoforgifts@yahoo.com.
  • Please retain all original packing material to use for the return shipping.
  • All items must have UPC labels and/or product labels attached.
  • Be sure to retain your UPS, USPS or FedEx tracking number as proof of shipping in case package is lost. We recommend purchasing shipping insurance for your protection.
  • We will refund the cost of an item(s) excluding actual shipping cost once the package is received. This includes orders shipped free of charge including shipping promotionals. We will inform you of that cost when you notify us with your return request.

  • Please ship package to:

    Ideal Entertaining & Gifts
    Returns
    911 Central Ave., Box 241
    Albany, NY 12206-1304
    518 451-9895

    Damaged Returns & Refunds:

    We inspect every item that we ship and we make every effort to ensure that your item is packaged to prevent damage. However, in the event that your item has arrived damaged or defective, please notify us within 48 hours via email or phone for further instructions.

    Returns of damaged merchandise without prior notification will not be accepted. Please phone 518-451-9895 or email us at infoforgifts@yahoo.com.

    Once a return is received at the above address, refunds will be processed within 24 hours.

    Product Information

    Images and Descriptions of our products are based on information provided by our vendors and are presented as accurately as possible. We reserve the right to modify images, descriptions and any other content including the right to modify prices or sales on this website at any time.

    Any warranty information provided by manufacturers on this site is the responsibility of the customer. Ideal Entertaining & Gifts does not make any guarantees either expressed or implied with respect to any of the products presented on this website.

    We reserve the right to change pricing without notice.

    Promotional Gift Giveaway Policy

    Due to limited quantity in all gift options, we cannot guarantee that these gifts will be available at the time of your order. However, we will make every effort to keep the site updated and properly noted as free gift stock becomes depleted.

    If your choice of color or style of free gift is not available at the time of purchase, we reserve the right to choose another item from that category.

    If it should occur that your choice of gift is out of stock at the time of your purchase and before it could be properly noted on the site or deleted, we will notify you via email of this fact, and we will take 5% off your total purchase, which will be reflected on your shipping invoice.

    We will not back order, credit, refund or replace free gifts. Free gifts are not eligible for returns for ANY REASON, including damage due to shipping.

    One gift allowed per order. If the subtotal amount is not met, gift will not be included.

    IdealEntertainingAndGifts.com reserves the right to cancel promotional giveaways or promotional items at any time without prior notice.

    Promotional offers do not apply to prior purchases.